24/7 Call
Answering
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Smart Appointment Scheduling
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CRM
Integration
Automated Call/Text Reminders
Missed calls cost dental practices $50,000+/year in lost patients
Brittany answers patient calls 24/7, captures new-patient opportunities, follows up automatically, and helps turn more inquiries into booked appointments. Connected with your CRM and scheduling workflows so patient opportunities don't fall through the cracks.
24/7 Call
Answering
Smart Appointment Scheduling
CRM
Integration
Automated Call/Text Reminders
Your 24/7 Dental Assistant
Calls Answered,
zero missed
Average
Answer Time
From Sign-up to
Live
More Appointments
Booked Overnight
Professionally & Instantly
Answers Every Call
Engages & Captures
Send SMS Reminders
Books Appointments &
Updates Your CMS Automatically
Claim my free strategy session
What Dental Practices Are Saying
I didn't realize how many appointments we were losing until we switched to Brittany. Every call gets answered, patients aren't stuck leaving voicemails anymore, and our front desk feels far less hectic.
I wasn't convinced an AI could handle patient calls, but Brittany proved me wrong. It sounds natural, books appointments without issues, and my team finally has time to focus on the patients in front of them.
As a dentist, I can't answer calls while I'm with a patient. UniBright Solutions solved that for us. Every call gets answered, new patients can book anytime, and it's already brought in more appointments than I expected.
It Solves The Three Things Every Dental Front Desk Struggles With
Brittany answers calls 24/7, captures every opportunity, and helps turn patient inquiries into appointments.
Capture and follow up with leads through your CRM, or connect Brittany with supported calendars for smart appointment scheduling.
Built for healthcare with secure workflows, appropriate safeguards, and HIPAA-compliant configurations designed to protect patient information.
From the first-time caller asking about Invisalign to the 9pm emergency, Brittany follows your exact dental workflow — not a generic phone-tree script.
Brittany captures approved new-patient information and automatically organizes the opportunity in your connected CRM workflow. Your team can see who contacted the practice, what they're interested in, where they came from, and where they are in the appointment journey.
Where supported by your HIPAA-appropriate workflow, Brittany can collect approved insurance information and securely route it to the appropriate team or system for verification. Brittany does not independently determine or guarantee insurance eligibility or coverage unless connected to an authorized verification service.
Brittany can support automated outreach campaigns designed to reconnect with inactive patients, overdue leads, and prospective patients who never completed the scheduling process. SMS, email, and AI-assisted communication workflows help bring opportunities back into conversation.
When connected to the appropriate scheduling workflow, Brittany can automatically follow up with patients who miss appointments and guide them toward rescheduling or staff assistance.
Brittany recognizes practice-defined urgent keywords and situations and follows your customized escalation workflow. Urgent or complex situations can be transferred or escalated to the appropriate team member. Brittany does not diagnose or provide clinical advice.
Your office may close. Your patient acquisition system doesn't have to. Brittany can answer after-hours calls, capture prospective patients, add opportunities to your CRM workflow, initiate approved follow-up, and help move them toward the next step.
Every call, every message, every patient record — handled with the same compliance standard your practice is already held to. Brittany doesn't just "support" HIPAA. She's built on it.
Your 24/7 Dental Assistant
Quick answers.
Brittany can integrate with supported CRM platforms and customized patient acquisition workflows. If your practice doesn't currently use a CRM, UniBright can provide and configure a Patient Growth CRM designed to capture leads, track patient opportunities, automate follow-up, and connect your marketing with your appointment workflow.
A PMS and CRM serve different purposes. Your practice-management system manages core practice operations and patient records. A CRM can help manage the journey before and around the appointment — including marketing leads, new-patient inquiries, lead sources, follow-up, conversion tracking, and reactivation campaigns. They can work alongside each other.
Direct PMS connectivity is available where supported and authorized. Integration capabilities vary by platform, software version, vendor authorization, and practice configuration. Where direct PMS connectivity isn't available, Brittany can still support your practice through CRM integration, calendar and scheduling workflows, automated follow-up, and front-desk handoff.
Yes. Brittany can help coordinate and book designated appointments through supported scheduling and calendar workflows based on the rules and availability established by your practice. For appointments requiring complex scheduling or clinical/front-desk judgment, Brittany can capture the request and route it to your team.
Brittany can be configured to collect approved insurance information when the underlying workflow and technology are appropriately configured for healthcare data. The information can then be securely routed to the appropriate team or authorized system for verification. Brittany does not automatically guarantee eligibility, benefits, or coverage unless an authorized insurance-verification integration is specifically implemented.
Brittany sounds natural and human; most patients won’t realize. We can also disclose AI use up front if your state requires it.
She warm-transfers to your on-call team with a full summary of the conversation — nothing falls through the cracks.
Most dental practices are fully onboarded and live with Brittany in under 2 weeks
No. Month-to-month, cancel anytime. We earn the relationship every month.
Upgrade anytime — we’ll prorate the difference. Most practices start on Growing Practice and stay there comfortably.any will continue handling calls without interruption.